Refund policy

Due to the artisanal and personal care nature of our handmade botanical goods, all sales are final. We do not accept returns, exchanges, or issue refunds on any items.

Damages and Issues Please inspect your order immediately upon delivery. If your item arrives defective, damaged, or incorrect, you must notify us at info@lgapothecarycompany.com within 2 days of delivery. Please include your order number and clear photographs of the damaged product and its packaging so we can review the issue and make it right.

Exceptions / Non-Returnable Items Because our restorative formulations and botanical creations are small batch made personal care items, they cannot be returned or restocked under any circumstances. 

If you have any questions or concerns regarding your order, please reach out to us at info@lgapothecarycompany.com.